Refund policy
Refund Policy
Refund Policy
Last Updated: June 2026
Thank you for supporting 50K MAX ONTARIO.
Custom Products
All products sold through 50K MAX ONTARIO are custom-made and fulfilled specifically for each order.
As a result, orders are generally not eligible for refunds, returns, or exchanges once production has begun.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue, please include:
Your order number
A description of the issue
Clear photos showing the problem
Where appropriate, we may provide a replacement item or other resolution at our discretion.
Order Cancellations
Due to the custom nature of our products and fulfillment process, orders cannot be cancelled, modified, or refunded once they have been placed.
Please review your order carefully before completing your purchase, including product selection, shipping information, and contact details.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will work to resolve the issue.
Giveaway Entries
Giveaway entries associated with completed purchases are non-refundable once an order has been processed.
Participation in any giveaway, promotion, or prize draw remains subject to the applicable Official Rules.
Contact Us
For questions regarding an order, please contact:
50K MAX ONTARIO
Email: contact@50kmaxontario.ca
Ontario Business Identification Number (BIN): 1001628393
We strive to respond to inquiries within 2β5 business days.